What do AI voice scams sound like?
Why a familiar voice is no longer proof of identity, the pattern these calls follow, and the one arrangement that defeats them.
beginner15 min4 min read
Security & Privacy
The few habits that actually protect your accounts.
131 guides in Technology
What do I do if I clicked a suspicious link?
What actually happens when you click, the first ten minutes in order, and how to tell whether anything got through.
beginner30 min4 min readHow do I get back into an email account I am locked out of?
The recovery routes in order of speed, and why email is the account to recover first.
beginner1 hr2 min readI have just sent money to a scammer — what do I do in the first hour?
A UK-specific procedure in order — the fraud line, the recall, the accounts, the evidence — written to be worked through while it is still happening.
beginner1 hr5 min readWhat do I do if my account has been hacked?
The order matters — email first, then money, then everything sharing that password.
beginner1 hr2 min readHow do I secure my online accounts?
The small number of security measures that genuinely protect you — unique passwords, two-factor authentication, and securing the email account everything else depends on.
beginner1 hr 30 min3 min readHow do I tell if my computer has a virus?
The real symptoms, the fake warnings that are themselves the scam, and how to check properly.
beginner45 min2 min readWhat do I do before selling or giving away a device?
The order matters — sign out, then back up, then wipe — and a factory reset alone is not always enough.
beginner1 hr2 min readWhat do I do if I lose my two-factor device?
The ten minutes of preparation that prevents this, and what to do if you are already locked out.
beginner45 min2 min readWhat should I never put into an AI chatbot?
The categories to keep out, why, and how to get the same help without handing over the sensitive part.
beginner10 min2 min readHow do I create a strong password?
What actually makes a password strong, why length beats complexity, and how to handle the ones you must remember.
beginner20 min2 min readHow do I know a call from my bank is really my bank?
The specific script bank impersonation follows, why the number on your screen proves nothing, and the one habit that defeats the whole category.
beginner15 min4 min readHow do I remove malware from a computer?
Recognising a genuine infection, removing it safely, and the steps that matter more than the scan itself.
intermediate2 hr3 min readHow do I use public wifi safely?
What is actually risky now that most traffic is encrypted, the fake-hotspot problem, and the one setting that matters most.
beginner15 min4 min readIs the text asking me to pay a delivery fee a scam?
Why the amount is always small, what the page is really collecting, and the two-second check that settles it without touching the message.
beginner5 min3 min readWhat are passkeys and should I use them?
What replaces the password, why phishing stops working against them, and the practical catch nobody mentions.
beginner15 min4 min readWhat does incognito or private browsing actually do?
What it hides, who can still see everything, and the two situations where it is genuinely the right tool.
beginner10 min3 min readWhat happens when a device stops getting security updates?
Why an old device keeps working and stops being safe, how to check where yours stands, and what to do short of replacing it.
beginner15 min4 min readWhat should I do if I have been scammed?
The first hour in order — bank, accounts, devices, reporting — and what is genuinely recoverable.
beginner1 hr 30 min3 min readWhich app permissions should I turn off?
The five permissions worth auditing, the question to ask about each, and why turning them off rarely breaks anything.
beginner25 min4 min readHow do I set up two-factor authentication?
Setting up 2FA on the accounts that matter, choosing between app, SMS and hardware key, and not locking yourself out.
beginner45 min2 min readCan I get my money back after being tricked into a bank transfer?
The UK reimbursement regime for authorised push payment fraud in plain terms — what is covered, what is excluded, the excess, the standard of caution, and where the current limits are published.
beginner15 min4 min readHow do I protect an older relative from scams?
The practical protections that work, how to have the conversation without being patronising, and what to do if it has already happened.
beginner45 min2 min readHow do I set up a phone or computer for a child safely?
The controls worth setting up, and why the conversation matters more than the settings.
beginner1 hr2 min read
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Product and option comparisons with explicit criteria, rather than a single recommendation.