Our editorial approach

This page exists so you can judge how much to trust what you read here. We would rather tell you how the work is done than ask you to assume it is done well.

What a guide has to contain

Every guide follows the same structure, enforced by the publishing system rather than left to whoever wrote it:

• A quick answer that stands alone. If you read only the first paragraph, you should be able to act.
• An explanation of what is actually happening, so the answer makes sense and transfers to the next problem.
• Steps with the reasoning attached, not just the instruction.
• Common mistakes and why they cause the problem.
• Questions people ask next, answered in the wording they use.

A guide that cannot meet that structure does not get published. The validation runs before publication, not as a review afterwards.

Safety

Where a job carries real risk, the guide says so at the top rather than burying it. We are explicit about the line between competent DIY and work that is legally restricted or genuinely dangerous — gas appliances, fixed electrical work, structural alterations, working at height, and anything safety-critical.

We would rather tell you not to attempt something than give you a hedged answer that reads as permission. Guides that involve food safety, chemicals, tools or heights carry a prominent safety note, and that note is required by the system whenever a guide is classified as carrying risk.

What we do not cover

• Medical advice. We cover practical everyday things — a first aid kit, a minor burn, sleep habits, exercise technique — and we say when something needs a professional. We do not diagnose and we do not recommend treatment.
• Legal and financial advice. Guides about money, contracts and consumer rights explain how things generally work and what the process is. They are not advice about your circumstances, and the specifics vary by country.
• Anything we cannot check. If a claim cannot be stated confidently, it is left out rather than hedged into meaninglessness.

How AI is used

We are direct about this because vagueness here is itself a trust problem. GuideHQ is built with an AI-assisted production pipeline, and every guide the pipeline produces requires human review before it can be published. That requirement is enforced in configuration, not by policy alone — automatic approval is disabled and the system rejects any attempt to enable it.

Guides carry provenance internally: what produced a draft, who reviewed it, what was corrected. Nothing reaches the public catalogue by being generated and left alone.

Accuracy, and being wrong

We will be wrong about things. Practices change, products change, and regulations differ by country. What we can commit to is correcting things once we know, and not defending an answer because we published it.

Guides are dated and versioned, so a correction is a change to the record rather than a quiet edit. If you find something wrong — a step that does not work, advice that is out of date, a safety point we have missed — please tell us. See the contact page.

Independence

Guides are not written to sell anything. Where we recommend a category of product, we say what to look for and why rather than naming a brand, and where a cheaper or simpler option is genuinely better we say so. GuideHQ links to other HEKNO products where a subject has more depth than one guide can hold; those are our own products and we say so plainly wherever they appear.

If that ever changes — affiliate links, sponsorship, paid placement — this page will say so before it happens, not afterwards.