Is it worth repairing or should I replace it?

The decision needs three numbers: what the repair costs, how much life the item has left, and whether a new one would cost noticeably less to run. Most people guess at all three and default to replacing.

What you'll need

• Model and age of the item (optional)
• A repair quote (optional)

Step by step

1. Get a diagnosis before deciding anything.Many faults are a single cheap component. Deciding to replace without knowing what is wrong is guessing at the most expensive option.
2. Apply the half-price rule as a starting point.If the repair is under about half the replacement cost and the item is not near the end of its expected life, repair usually wins.
3. Factor in the item's age against its expected life.A washing machine typically lasts ten to twelve years. An expensive repair at year eleven is poor value; the same repair at year three is not.
4. Compare running costs for anything that uses energy.An old inefficient appliance can cost enough more to run each year that replacement genuinely pays back. Fridges and freezers especially.
5. Check for a warranty or a recall.Before paying for anything. Manufacturer goodwill and recall programmes cover more than people expect, particularly for known faults.
6. Consider the environmental cost of replacing.Manufacturing a new appliance carries a substantial footprint. Repair is usually the lower-impact choice unless the efficiency gain is large.
7. Consider repairing it yourself for simple faults.Many appliance faults are documented online with parts readily available. Door seals, filters, belts and pumps are frequently straightforward.
8. Check availability of parts.For older items, parts availability decides it. If parts are discontinued, replacement is the only realistic option regardless of the arithmetic.

Tips

• Independent repairers are usually much cheaper than manufacturer service, and often more willing to say honestly whether something is worth fixing.
• Repair cafés fix small appliances, electronics and clothing free or for a donation, and they will tell you whether it is viable.
• Consumer rights may cover a fault in a product that failed earlier than reasonably expected, even outside the manufacturer's warranty. It is worth asking.

Common mistakes

• Replacing without getting a diagnosis — Many faults are one inexpensive component. Deciding without knowing the fault means defaulting to the most expensive option.
• Ignoring running costs on old appliances — A very inefficient fridge or freezer can cost enough more each year that replacement pays for itself.
• Assuming out of warranty means no recourse — Consumer rights, goodwill and recall programmes often extend well beyond the stated warranty. Ask before paying.

Questions people ask